Terms & Conditions

Last Updated: September 21, 2025

These terms explain the rules for using POTENTCELLS’s website and services. By using our site or enrolling in our courses, you agree to these terms and any extra rules set by our affiliates.

1. About POTENTCELLS

  • Who We Are:
    POTENTCELLS is a consultancy and capacity building service that helps clients in tech lab experiences.
  • Our Role:
    When you use our service, you are also agreeing to the terms of our affiliates. Any issues with their part of the service should be addressed with them. We will definitely protect your rights and provide any assistance needed, but it’s important that you are aware that in some instances we may not be the impacted service provider.

2. Your Agreement

By using our website or services, you confirm that you have read, understood, and accepted these terms. This agreement is between you, POTENTCELLS, and (if applicable) our affiliates.

3. Safety and Risk

  • Inherent Risks:
    Online services, such as education, carry risks. By using our services, you acknowledge these risks and agree to take personal responsibility for your online safety.
  • Responsibility of Service Use: POTENTCELLS is not liable for any incident or losses that occur as a result of service misuse.

4. Liability and Waivers

  • Limited Liability:
    POTENTCELLS and our partners are only liable for problems caused by gross negligence or intentional misconduct. We are not responsible for:
    • Disruptions, cancellations, or changes in the internet that are outside our control.

5. Purchase, Payment, and Refund

  • The Purchase Process:
    When you purchase a service on our website, you’ll receive a confirmation email with all the details. Please review the information immediately and notify us of any errors.
  • Fees and Charges:
    Our service includes processing fees, which are usually non-refundable. Additional fees (such as foreign transaction fees) may apply depending on the payment method.
  • Refund:
    • POTENTCELLS services or courses are not refundable.
    • Refund is possible for faulty courses minus the fees for the material that have been accessed.
    • Approved refunds are processed within 7-10 business days and returned to your original payment method.

6. Registration and Account Management

  • Creating an Account:
    You need to register with your email to use certain services. Please provide accurate and complete information.
  • Account Responsibility:
    Only individuals of legal age should register. You are responsible for keeping your account information secure. Either you or POTENTCELLS can close your account, usually with two days’ notice, unless immediate termination is necessary.


7. User Responsibilities

  • Learning Requirements:
    It is your duty to ensure that you prepare all learning requirements (such as internet connection, compatible device, any other necessary audio or visual equipment).
  • Following Instructions:
    Always read the details of your purchase and follow any instructions or advice provided by POTENTCELLS to ensure an enjoyable learning experience.

8. Data Protection and Privacy

  • Personal Data Use:
    Your personal information (such as your name, contact details, and information) is collected and used according to our Privacy Policy.
  • Security Measures:
    We take steps to protect your data. By using our services, you agree to the collection and use of your information as described in our Privacy Policy.

9. Changes to These Terms

  • Updates:
    We may update these terms as our services change or expand. The terms in effect at the time you make a purchase will apply. We will try to notify you of major changes when possible.

10. Legal Jurisdiction and Governing Law

  • Applicable Law:
    Any disputes or legal issues will be governed by the laws of the Kingdom of Saudi Arabia
  • Jurisdiction:
    Legal actions must be brought in The Kingdom of Saudi Arabia. Any consumer rights under local laws remain in effect for you.

11. Contact and Feedback

  • Need Assistance?
    If you have any questions or concerns about these terms or our services, please contact us at:
    Email: info@potentcells.com

12. Additional Information

  • Third-Party Websites:
    Our website may include links to other sites. POTENTCELLS is not responsible for the content or terms of use of those websites.